Player support

Get back to the first tee.

Help for accounts, saved rounds, browsers, mobile play, equipment and common problems.

Need direct help? Email support@golfprogame.com with your browser, device and a screenshot. Never send a password or recovery code.

Frequently asked questions

Do I need to download Golf Pro?

No. Golf Pro runs in a modern browser on desktop and mobile.

Can I play without an account?

Yes. Guest play remains available. A free account protects golfers, career history, GP Points and purchased equipment.

Why is email required?

Email supports account administration and future recovery. Promotional messages remain a separate optional choice.

Where are saved rounds?

Local rounds are stored in the browser. Online rounds can also use a private code and PIN.

How does the 14-club bag work?

Every golfer carries thirteen non-putter clubs and one putter. Purchased clubs use normal bag slots.

Why did the intro music not play?

A click or tap is required before browser audio can begin. Music may also be disabled or already completed for the session.

Does it work on mobile?

Yes. Landscape orientation generally provides the widest playing view.

How do I report a bug?

Include the course, hole, device, browser, actions taken and exact error wording.